Working Things Out
Finding Peace in a World of Conflict

What makes achievement possible in business? Being willing to learn new things, being able to assimilate new information quickly, and being able to get along and work with other people. (Sally Ride, First Female Astronaut)

Don'ts 

1.  Seldom say "never" or "always".  

2 - Don't think you've got to "win" the argument. 

Am I not destroying my enemies when I make friends of them? (Abraham Lincoln) 

When the power of love overcomes the love of power the world will know peace. (Jimi Hendrix (1942-1970), American Musician, Guitarist, Singer, Songwriter)

3 - Don't attack people; attack problems instead. 

4 - Don't try to get even. 

If your sister hits you, don't hit her back. They always catch the second person.

5 - Don't bring in other issues. 

6 - Don't lose your temper. 

''He who angers you conquers you.'' (Elizabeth Kenny)

"When angry count to ten; when very angry count to one hundred.'' (Thomas Jefferson)

"Anger is only one letter short of danger."

7 - Don't yell or shout.

“If a wise man goes to court with a fool, the fool rages and scoffs, and there is no peace.”  (Solomon)  

8 - Don't say things you'll later regret.

9 - Avoid situations where conflict may easily erupt.

"When your mom is mad at your dad, don't let her brush your hair."

Do's

1 - Choose a good time and place.

2 - Determine to patiently listen more than talk. 

If we could read the secret history of our enemies, we should find in each man's life sorrow and suffering enough to disarm all hostility. (Henry Wadsworth Longfellow)

"Education is the ability to listen to almost anything without losing your temper or your self-confidence." (Robert Frost)

3 - Show you're listening by repeating back their words and their feelings in your own words. 

4 - Be humble enough to say you're sorry, flexible enough to say you were wrong. 

5 - Come back to it later. 

6 - Search for an element of truth you can both agree on.  

7 - Reflect together on what you learned from the discussion.